Payment PolicyGeneral Products and Custom Orders
The final cost of your product, including the shipping costs, can be found during the checkout prior to making the payment.
All orders are to be paid in full before the production begins.
The order can be canceled within 3 calendar days after the transaction has been made. Within this time, 10% cancelation charges will be applied to the refund amount. After 3 days, a refund cannot be availed.
Payment plans are available on request and they do not affect regular prices. However, the payment plan cannot be applied to sale and discounted items.
Discounts and coupons can be availed during checkout prior to making the payment.
Discounts, sales, and coupons cannot be combined to avail a massive reduction in the final price.
Checks and loans are not accepted.
We prefer PayPal payments but also accept bank transfer and direct card-to-card transfer.
Return and ExchangesGeneral Products and Custom Orders
There are no returns or refunds once the items leave our workshop.
We do not accept any returns on custom orders. All these orders are verified before the production starts. Once you've approved the design on the blueprint and given the go-ahead to production, there is no way to stop the production or avail a refund.
There are no returns on armor kits and soft parts since they are custom-fitted.
We only accept returns on wrong sizes. But in this case, the buyer has to take the responsibility that the part incurs no damage as they reach us back.
There are no guarantees for a 100% fit because the customer himself is taking the measurements. The process is not carried out professionally as we would do ourselves.
Our experience allows us to maintain 99% accuracy in the fitting of the armor. However, there are times when mismatсhes in sizing occur. In such a case, we replace the ill-fitted parts with new ones.
Replacement will be free and without any shipping charges. The only condition being that the ill-fitted parts reach us unused, undamaged, and unchanged.